Medical Aid Reboot

A different take on medical aid – are you here for it?

When it comes to medical aid in South Africa, you can safely say that it’s not without its fair share of frustrations.

From the hefty price tags attached to certain plans, to complex rules and even more complicated fine print… It’s no wonder ordinary people are often left asking:

“But is medical aid really made for me?”

When Fedhealth and Sanlam embarked on a partnership to launch a reimagined medical scheme, we asked this and other tough questions too, and set about building something different… Something better for all South Africans.

Driven by five core values of affordability, customisation, inclusivity, simplicity and trust, we look forward to bringing you medical aid in 2026 that truly is ‘made for you’ no matter where in life you’re at.

Watch our video to find out more about how we plan to make modern medical aid work for YOU.

Why does medical aid need a REBOOT?

For decades, medical aid has been rigid, outdated, and frustrating to navigate.
We know the struggles South Africans face every day:

Too expensive –

You’re paying for benefits you don’t use.

Too complicated –

Hidden fine print and unclear policies.

Too restrictive –

No flexibility when your needs change.

No customisation –

One-size-fits-all plans don’t work for everyone – you either pay for benefits you don’t need or pay too much for the cover you actually want.

Confusing processes –

Endless paperwork and unclear medical jargon. What’s actually covered?

Affordability concerns –

Medical aid has become out of reach for many South Africans due to outdated pricing models.

Poor service –

Slow responses, long waiting times, complicated claim process and being stuck on hold for a call centre agent. Enough!

Follow the journey

Revamping the medical aid industry matters for every South African. Sign up for exclusive updates as we change medical aid for good – see how the change we all deserve come to life.

Feel like it’s too expensive, rigid, complicated and exclusive?